SUPPORT
How can we help?
popular:
Getting started5 guides
Routes & navigation8 guides
Recording & GPX7 guides
Safety tools7 guides
Conditions & hazards4 guides
Pro & billing6 guides
Account & data4 guides
Troubleshooting7 guides
48 guides, and counting
Written from how the app actually behaves, not a generic FAQ. If something here is wrong or out of date, tell us and we will fix it.
Still stuck? Email us
A person answers every message. Tell us what you were doing, what you expected and what happened instead. Anything safety-related gets looked at first.
hello@paddleroutes.io →On the water now?
Support cannot help in an emergency. Call 999 and ask for the Coastguard. The app's Emergency screen shows your position and the right number for where you are.
Safety tools →See also our privacy policy and terms.